Rated ‘Good’ all round!

Congratulations to team Devonshire House and Lodge who have received a good all round rating by CQC inspectors. They achieved good rating across ALL 5 areas in their CQC inspection. This is all down to the hard work and passion put in everyday by our amazing staff.

“Staff were well trained and competent in their jobs. There were safe and effective recruitment and selection processes in place. People said staff were kind, compassionate and caring. Staff treated people with dignity and respect when helping them with daily living tasks. People were supported to have choice and control over their own care and to make decisions about their care, treatment, and wellbeing. People’s care, treatment and support promoted equality, removed barriers or delays, and protected their rights.” You can read the whole report here: CQC report

This outstanding achievement reflects the commitment of everyone involved in providing exceptional care and services. It is a testament to the dedication and professionalism of the staff who continually strive to improve and ensure the highest standards are met. Their efforts not only enhance the quality of life for those in their care but also create a welcoming and supportive environment for residents and their families. As we celebrate this success, we acknowledge the importance of maintaining these standards and continuing to build upon them. The positive feedback from the CQC inspection serves as both a recognition of past accomplishments and a motivation to pursue even greater excellence in the future. Well done, Devonshire House and Lodge!