HUMILITY – We all work as equals towards the same goals.
Value openness and curiosity to learn from anyone, anywhere
Seek and provide honest feedback
Be open to personal change and continuous improvement
Learn from mistakes and successes in equal measure
ACCOUNTABILITY – We are all completely responsible for our actions
Take personal accountability for our actions and results
Focus on finding solutions and achieving results
Actively engage in discussions and commit to decisions once they are made
Involve others in decisions and plans that affect them
Keep promises and commitments made to others
Personally commit to the success and well-being of teammates
Embrace the belief that all injuries are preventable and that achieving a healthy and safe environment starts with “me”
ACHIEVEMENT – Always recognising success
Achieve results and celebrate when we do
Help people to be their best by providing coaching and feedback
Work with others as a team to accomplish results and win
Have a “can do” (positive) attitude and drive to get the job done
Make people feel valued and appreciated
PASSION – We have a powerful motivation to be the best version of ourselves.
Show pride in our homes
Delight our residents and families by serving our customers through the high quality of our care and services
Promote a positive and fun environment
Promote and implement creative and innovative ideas and initiatives
Value, promote and fiercely protect our reputation
INTEGRITY – We are honest and show respect
Show respect for and value all individuals for their diverse backgrounds, experiences, styles, approaches and ideas Actively listen to others. Assume best intentions